Learn about your customer

Dynamic One-to-One Communication

Knowing about customers’ habits, interests and shopping histories is key for efficient, individual sales and essential for every crm-based e‑commerce process. The jt’retail Customer Card makes online standards available at the POS. The Customer Card app is the direct link between e-commerce and the customer’s physical shopping experience.

Virtual customer card
Interact with Your Customers

  • customer recognition
  • link to customer profile (crm data)
  • seamless customer journey
  • connection to online shop
  • customer data
  • tailored offers and information
  • loyalty programs

Benefit from

General Benefits

direct link to your customers
efficient targeting
leverage customer insights

Sales Team Benefits

tailored communication and sales
easy switch between touchpoints and devices
seamless sales process

Customer Benefits

relevant information
customized offers (based on interests, habits,…)
seamless customer journey in and outside the POS
cutting-edge shopping experience

The Real Omnichannel Experience

No matter whether customers are starting their shopping journey with an existing online preselection or simply with their ID, the jt’retail Customer Card offers a seamless shopping experience through all POS-channels. Adding physical products to the cart, transferring shopping lists to the Virtual Shelf for advice or interacting with the sales staff during checkout becomes one integrated process.

Taking the Order Back Home

The Customer Card enables a full backchannel to your e-commerce system, giving customers the opportunity to take their cart and their order decision back home.

Loyalty, Reminders & Promotions

The Customer Card is the interface between online- and POS-sales, offering all functions of classical loyalty card programs. Setting reminders, making special offers, tailored cross-selling promotions and so much more are easily available in both worlds at a fingertip.